RETURN POLICY

If you’re looking to return or exchange your order for whatever reason, we are here to help! We’re confident that you’ll love Freerum as much as we do and therefore we offer a 14-day Money-Back Guarantee. Buy the product, try it out and ship it back to us (within 14 days of arrival) for a full refund if you’re not happy with it.

Please note that we operate out of Sweden and that you will be responsible for paying the shipping cost and additional duties and/or taxes for returning your item to us. We suggest you use a trackable service as we are not able to compensate for products that have been lost during shipping. Please also declare the item as a return in order to avoid a deduction of custom fees on your refund.

Refunds will be made to the credit card used when ordering, within two weeks after having received the returned item.

Items purchased before December 24th, 2020 do not have to pay for return shipping.

If you wish to return your Freedrum please contact us via support@freedrum.rocks and we’ll provide you with more details on how to proceed.

Freedrum is Registered in the U.S. Patent and Trademark Office